Born in Denver. Built for what’s next.
Where we were born
TechForward IT started in Denver with a simple idea: IT support shouldn’t suck. Too many local businesses were stuck with slow response times, hidden fees, and providers who treated people like tickets, not partners.
We wanted to break the mold: to build an engineer-first company where the people solving problems are valued, and clients actually feel supported.
Where we're going
Our mission is still the same: make technology work for people. But now we’re scaling it.
We’re helping more SMBs across construction, energy, healthcare, and professional services to simplify IT, stay secure, and grow with confidence. We’re focused on proactive service, transparent pricing, and staying one step ahead of new tech challenges.
Spot IT issues before they spot you
A quick, no-strings checkup for your network health.
Get to know your TechForward IT Team
Real humans, real expertise (plus two spotted security officers).
Pete DeFinis
Pete is the CTO and founder of TechForward IT. He has nearly two decades of experience consulting and partnering with small businesses, construction companies, and energy providers. Pete founded TechForward IT in 2018 in order to provide friendly, reliable, and responsive customer service.
Charlie Marcella
Charlie is our CFO and Operations Executive. She has over 20 years of work experience, supporting IT projects through financial and operational management. Charlie has been a constant, driving force in building our strong and laid back culture supporting both our team and clients.
Denise Anderson
Denise is our Chief Support Engineer. She brings diligence and an analytical mind, with six years of experience to the team. She has experience working in both small businesses and larger corporations. Denise has a masters in cybersecurity and a certificate in web development, and is also the proud mom of our canine security officers.
Bella Anastasiou
Bella is our Account Manager, making sure communication stays clear and projects stay under control. With experience in IT project management and business advisory, she knows how to keep both the technical details and the business goals aligned. Bella works remotely from Europe, which means she’s always in the future… but only by about seven hours.
Hunter Hall
As an Automation & Support Engineer, Hunter helps keep systems running reliably and efficiently for our clients. He has a background in business systems and process improvement, with experience in both small business and corporate environments. Outside of work, you’ll often find Hunter on the water fly fishing, on his motorcycle, or on the slopes skiing.
Two-Tone & Finn
Two-Tone (left) and Finn (right) are our first-ever shared Canine Security Officers, bringing twice the spots and twice the dedication to keeping our team safe. While their official duties include vigilant snoozing and ensuring the perimeter is free of delivery trucks, their true expertise lies in sniffing out snacks and boosting morale. With this duo on the job, no keyboard stays crumb-free for long.
TechForward IT Values
Responsive
Our friendly staff responds to all inquiries in a timely manner, guaranteed.
Personable
We’re not your typical IT nerds.
Proactive
We take the time to do our job thoroughly. We do our best to stop any issues from becoming problems down the road.
IT Partner
We offer guidance on what technology works best for your business – as it is today, and what you may need as you grow.
Let’s talk like humans, not tickets.
Got a question? Skip the jargon and reach out.
TechForward IT Knowledge, Certifications, and Experience
Because Google searches only get you so far.
Knowledge
Experience matters. Certifications prove skill, but it’s the application of that knowledge, in the middle of real-world business challenges, that makes the difference. With more than 35 years of combined experience, our team has solved everything from sudden network outages on a construction site to complex healthcare compliance upgrades that couldn’t afford a single hour of downtime.
Certifications and Vendor Partners
Certifications that count:
Our engineers don’t just study for the test, they live this technology every day. Between us, we hold:
- Azure/Microsoft 365 Competency & Certification – helps our clients move to the cloud securely
- Cisco (Multiple Certifications) – for networks that don’t drop in the middle of a call
- Citrix Special Competency in NetScaler Load Balancing – making sure heavy web traffic doesn’t slow our clients down
- Microsoft Server & Workstation Competencies – keeping the backbone of your systems healthy
- VMWare (Multiple Certifications) – so your virtual environments run as smoothly as your physical ones
Vendor Partnerships that open doors:
We maintain direct vendor partnerships with Dell, HPE/Aruba, Microsoft, Ubiquiti, and VMware. That means better support, insider updates, and stronger purchasing power for our clients.
Translation: when you need something fixed or scaled, you don’t wait in line.
Experience
TechForward IT leaders and engineers have 35+ years of experience in IT consulting and support services. Our TechForward IT capabilities include managed services, advice and guidance, data storage and backup, cloud migration, infrastructure architecture designs and build-outs, and much more. If you need it, we know how to do it. We provide a full range of technology solutions for small businesses in the Denver metro area.
Trusted IT provider Denver – for businesses big and small
We value all our clients and work hard to ensure their success. We are particularly proud to be chosen as the Denver Area Small Business Tech Provider for Optum Healthcare and United Health Group. We provide any IT consulting, capabilities, and support they need in West Denver.
TechForwardIT was selected by DaVita Medical Group (part of Optum Healthcare) to consolidate remote access VPNs from seven, down to two redundant datacenters. We added geo-location and load balancing so users on the east coast wouldn’t experience issues if they accidentally connected to the west coast datacenter. We also built out load balancing and redundancy so if one datacenter went down there would be a smooth transition to the other, all with minimal user interruption.
The TechForward IT Guarantee
Happy engineers, better support
Most IT companies put sales or account management first. We flipped the script. At TechForward IT, we invest in our engineers (the people actually solving your problems). When they’re valued, supported, and motivated, the service you receive is faster, smarter, and more personable. That means: no burnout support desk, creative problem solving and real human connection.
This isn’t just a philosophy. When you work with us, you’re not just getting another MSP. You’re getting a team built around people who actually enjoy making your technology work better.